- Unlimited Helpdesk & Telephone Support:
Our dedicated team provides round-the-clock assistance to resolve any IT issues promptly, ensuring minimal disruption to your business operations. - Online Helpdesk Portal:
Access our intuitive online portal to submit and track support tickets, empowering your team with streamlined communication and issue resolution. - Dedicated Account Manager:
Your business will have a designated account manager who understands your unique IT environment and serves as your primary point of contact for personalised support. - Proactive Reviews:
We conduct proactive quarterly reviews to assess your IT infrastructure’s performance, identify potential improvements, and ensure alignment with your evolving business goals. - 3rd Party Vendor Liaising:
Simplify vendor management with our assistance in coordinating and communicating with third-party providers, ensuring seamless integration and support. - Microsoft 365 Support:
Benefit from specialised support for Microsoft 365, including setup, troubleshooting, and ongoing maintenance to maximise your productivity suite’s efficiency. - Tech Refresh Audit:
Receive a free tech hardware audit to align your IT applications and requirements with the most suitable hardware solutions.